Refund Policy
We have a 30-day return policy, which
means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you
received it, unworn or unused, with tags, and in its original packaging. You’ll
also need the receipt or proof of purchase.
To start a return, you can contact us at info@jijafashion.com. If your return
is accepted, instructions on how and where to send your package will be
provided. Items sent back to us without first requesting a return will not be
accepted.
You can always contact us for any return question at info@Jijafashion.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item
is defective, damaged or if you receive the wrong item, so that we can evaluate
the issue and make it right.
Exceptions /
non-returnable items
Certain types of items cannot be returned (such as lingerie and swimwear for
hygiene reasons), custom products (such as special orders or personalized
items), Please get in touch if you have questions or concerns about your
specific item.
Unfortunately, we cannot accept returns on gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have,
and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you
know if the refund was approved or not. If approved, you’ll be automatically
refunded on your original payment method. Please remember it can take some time
for your bank or credit card company to process and post the refund too. Please
note, original shipping charges are non-refundable.